Gaiam, Inc.

Dave Trager, 657 days ago,

I managed 5 communities within Gaiam:

• The Gaia Community (200,000+ members)
• The Tae Bo Community (3000+ members)
• The Firm Community (5000+ members)
• Launched the Kettlenetics Community and Yoga Club Community

 

  • As the Gaia Pro Lead, I was the main point person for any Gaia Pro inquiries and support
  • I played a leading role in the Member Actualization Team, designed to recruit and support members
  • Assisted in the product development of the Gaia Pro application, a social business directory
  • Provided dynamic community support for members, including activities such as commenting on blogs, sending personal messages, and pointing out and nurturing the strengths of the members
  • Assisted members with technical issues, such as difficulties logging in or html issues on their profiles
  • Created and maintained Help FAQ’s and support guides for members
  • Posted blogs regularly and set an example for community members how to use the community features
  • Resolved personal member conflicts with grace and humor and took action to ban inappropriate or malicious members when necessary

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